Privacy Policy

Effective Date: 12th August 2024

At BluTechHub, your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit our website https://blutechhub.com, make a purchase, or interact with us.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email, phone number, shipping/billing address, and payment details when placing an order or creating an account.
Device & Usage Info: IP address, browser type, device type, and browsing behavior using cookies and analytics tools.
Communication Data: Messages sent through our contact form, live chat, or customer service channels.

2. How We Use Your Information

We use your data to:

Fulfill and manage orders, deliveries, and payments
Communicate with you about purchases, offers, or inquiries
Improve our site’s performance, product offerings, and user experience
Comply with legal and tax obligations

3. How We Protect Your Data

Your data is stored securely using encryption protocols and is only accessible by authorized personnel. We do not sell or rent your personal information to third parties.

4. Third-Party Services

We may share your data with trusted service providers for purposes such as:

Payment processing (e.g., MPesa, PayPal, Stripe)
Delivery and logistics
Analytics tools like Google Analytics or Meta Pixel

Each third party has its own privacy practices.

5. Cookies

BluTechHub uses cookies to:

Keep you logged in
Analyze website traffic
Personalize your shopping experience

You can manage or disable cookies in your browser settings.

6. Your Rights

You have the right to:

Access and review your data
Request correction or deletion
Opt out of marketing communications at any time

To exercise any of these rights, please email us at info@blutechhub.com.

7. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted here with a new effective date.

8. Contact Us

For questions or concerns regarding your privacy, contact us at:

📧 info@blutechhub.com

📍 Nairobi, Kenya